Refund Policy

1. Introduction

At Kolabo Boost, we aim to provide reliable and high-quality digital marketing services. This Refund Policy explains the conditions under which refunds may be granted for purchases made on our platform.

By using our services, you agree to this Refund Policy.

2. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The service was not delivered after the maximum expected delivery time

• A technical error occurred on our system resulting in failed processing

• Duplicate payment was made for the same order

• The service could not be fulfilled due to system limitations

3. Non-Refundable Cases

Refunds will NOT be granted in the following situations:

• Orders that have already been delivered or partially delivered

• Incorrect or invalid information provided by the customer

• Changes of mind after order placement

• Drops in followers, likes, or engagement after delivery (natural social media behavior)

• Violation of our Terms and Conditions

4. Processing Time

Once a refund request is approved, it may take between 3–7 business days for the refund to be processed depending on the payment method used.

5. Partial Refunds

In some cases, partial refunds may be issued if only part of the service was delivered or completed.

6. Chargebacks

Any attempt to initiate a chargeback without contacting support first may result in account suspension and termination of services.

7. Order Verification

All refund requests must include valid order details such as:

• Order ID

• Payment proof (if required)

• Username or account details used during purchase

8. Changes to Refund Policy

Kolabo Boost reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have any questions or wish to request a refund, please contact our support team through the Kolabo Boost website.